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Support for our Business Central apps

Help with E-Invoice, E-Transport, SAF-T and License Manager, from the team that builds them. In English or Romanian.

Start with the guide

Each app has a guide with setup steps, daily use and a troubleshooting section. Most questions are answered there.

  • E-Invoice (RO e-Factura)

    Send your sales invoices to RO e-Factura and receive your suppliers' e-invoices without leaving Business Central. Setup, daily use and licensing in one place.

  • E-Transport

    Declare transports of goods to RO e-Transport from Business Central and keep the UIT code with the document. Setup, daily use and licensing in one place.

  • SAF-T (D406)

    Generate the D406 SAF-T file from Business Central, with ANAF's nomenclatures loaded and your accounts mapped for you. Setup, monthly use and licensing in one place.

  • License Manager

    The free app that licenses every 365vanguard app for Business Central. How it works, what it sends, and what to do when it shows a message.

  • RO Foundation

    The free library our Romanian apps share: counties, CUI validation and the ANAF VAT payer check. Installed automatically, with little to set up.

What to include

A few details let us answer in one reply instead of three:

  • Tenant ID. On the 365vanguard Licenses page, choose Copy tenant ID.
  • Environment. Its name and whether it is production or a sandbox.
  • App and version. From the Extension Management page.
  • What happened. The steps you took, and the exact error text or ANAF message, ideally with a screenshot.
  • When. The date and time, and the document number if one is involved.

Licensing questions

Licences are per Microsoft Entra tenant and cover all its production and sandbox environments. For a trial extension, a renewal, an invoice or a licence message, write to us with your tenant ID. How licensing works

When we reply

We reply within one working day. For an implementation or ongoing support agreement with us, see Support & upgrades.

Frequently asked questions

Where do I find our tenant ID?

In Business Central, search for 365vanguard Licenses and choose Copy tenant ID. It shows the tenant and environment identifiers to include in your message.

How do we extend a trial or renew a licence?

Write to us with your tenant ID. When we extend the licence, every environment picks it up at its next daily check-in, or at once when an administrator chooses Check now on the 365vanguard Licenses page.

An app says it cannot reach the licence service. What should we do?

Allow outbound HTTP requests for License Manager: on the 365vanguard Licenses page choose Allow HTTP requests and turn on Allow HttpClient Requests, then choose Check now.

Do you support Business Central beyond your own apps?

Yes. We support, upgrade and extend Business Central implementations, including taking over from another partner.

Send us a message

We reply within one working day.

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Vanguard 360 Solutions. Serving clients across Europe, the UK, the UAE and Saudi Arabia.